THE TOWNE HOUSE WEB PRIVACY PRACTICES

The Towne House Retirement Community has created this privacy policy because we value our customers and recognize their right to keep personal information private. This statement discloses our information gathering and dissemination practices for this The Towne House website, which may be updated by us from time to time without notice to you.

THE TOWNE HOUSE GATHERS THE FOLLOWING INFORMATION

IP Address & Web Browser Info
The Towne House’s web servers and forms on the web gather your IP address and Web browser type to help diagnose problems with our service, to administer our site, and to gather broad demographic information. Demographic information is gathered in aggregate only and cannot be traced to an individual user.

Cookies
Our website sets cookies to keep track of advertising banner ad hits and other similar information. The Towne House’s web servers may also set a session ID cookie that is used to allow our servers to deliver information you request (e.g., search results). Session IDs cannot be traced to an individual person or customer name, and are analyzed only in aggregate. Members who do not want to receive cookies can instruct their web browsers to refuse them; be aware, however, that doing so may prevent certain parts of The Towne House’s site from working. Other organizations that place advertising on The Towne House sometimes have the ability to assign a different cookie to you in a process that we don’t control. Unless you’ve saved your customer name, cookies aren’t useable for identifying individuals (your computer will be assigned a random number); neither The Towne House nor advertisers will know who you are.

E-News Mailing List
Signing up for our e-mail distribution list is completely optional. The Towne House’s signup form requires users to give contact and demographic information (e.g., ZIP code, age). Required fields are marked with an asterisk. We use this information to send customers information about The Towne House (e.g., upcoming events, bulletins, and newsletters); customers may opt-out of receiving this information via e-mail. At times, The Towne House may rent names, mailing, and email addresses to carefully selected organizations. This information is rented on a single-use-only basis. Aggregate demographic information collected through the registration process may be shared with advertisers and other partners. This aggregate information is not traceable to an individual user.

Order Forms
When purchasing products or services on The Towne House’s site, you’re asked for a credit card, billing, and shipping information. This information is used to debit a customer’s credit card for a donation of money to The Towne House, or for goods and services purchased, and to ship merchandise. Only billing vendors and The Towne House treasury staff have access to financial information and only for the purpose of billing customers. At times, The Towne House may refer customers to other websites to purchase products. Your activity on those sites is covered by the privacy policies on those sites.

Online Surveys
At times, The Towne House may run online surveys asking for specific contact or demographic information. These surveys are always optional. At times, The Towne House may share both the results of and individual entries in, surveys with the sponsors of the survey. The results of surveys may be shared with partners and advertisers on an aggregate basis.

Contests
At times, The Towne House may run contests on our site where we ask for contact or demographic information. These contests are always optional. At times, The Towne House may share both the results of and individual entries in, surveys with the sponsors of the survey. Results of contests may be shared with partners and advertisers on an aggregate basis.

Customer Feedback
The Towne House stores feedback that customers send to us. This feedback is used to administer and refine the Towne House’s site, and, at times, may be shared with The Towne House’s affiliates either in aggregate form or with specific identifying characteristics (e.g., email address, name) removed.

PROTECTION OF CHILDREN

Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we become aware that a subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personally identifiable information from our files.

OPT-OUT

Our site provides users the opportunity to opt-out of receiving communications from us and from our partners, affiliates, and advertisers at the point where we request information about the visitor.

OFF-SITE LINKS

The Towne House provides links to other sites. The Towne House is not responsible for the privacy practices or content of these Web sites.

YOUR PRIVATE ONLINE COMMUNICATIONS

The Towne House believes that customer’s private communications in email and other methods of communication should remain confidential. The Towne House does not read or disclose private communications unless ordered to do so through a valid legal mechanism such as a search warrant, subpoena or court order, to protect the company’s rights and property, or during emergencies when we believe physical safety is at risk. Also, keep in mind that The Twone House is not responsible for what other users may do with private communications you’ve had with them.

DELETE/DEACTIVATE INFORMATION

To have your information removed from our mailing list, you have two options:

1. You can visit our Contact Page.
2. You can send mail to the following postal address:

The Towne House
2209 St. Joe Center Rd
Fort Wayne, IN 46825

Membership/Mailing List
The Towne House is not responsible for removing information from third-party lists or databases.

CHANGE/MODIFY INFORMATION

The Towne House gives users the following options for changing or modifying information previously provided:

1. Please submit changes on our Contact Page.

CONTACTING US

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site please contact us.